Service Desk Agent, MAN Energy SolutionsAnnoncencen er hentet fra: Jobindex
Service Desk Agent
MAN Energy Solutions, Copenhagen
For our team located in Copenhagen, we have an open position as service desk agent.
You will be part of an international team of highly skilled and knowledge sharing colleagues solving many different assignments with others and on your own, but always with a helping hand if needed.
The tasks within your new job is:
- Provide 1st and 2nd level support to MAN’s users globally
- Actively contribute to the maintenance of the knowledge base in our ITSM tool
- Participate in the round robin work schedule aiming at providing IT SPOC during CET workhours
- Maintain the round robin schedule for the Copenhagen based team
- Act as a focal point for the Danish IT Service Desk Team